Call Center Customer Service Representative
Pugmire Lincoln of Marietta Pugmire Lincoln of Marietta Marietta, GA Marietta, GA Full-time Full-time $17 an hour $17 an hour Business Development Center Representative Monday- Friday 9:
00AM - 6:
00PM & One Saturday per Month (Overtime) 8:
00AM - 1:
00PM Duties:
Answer incoming calls with a warm and hospitable personality Schedule Service Appointments for customers calling in for any of the three Pugmire Dealership Locations Answer customer inquiries with a sense of urgency and care Connect customers to appropriate department(s) if/when necessary.
Make outbound calls to customers for business development purposes.
Respond to Incoming Chats and Text Messages within 4 min.
Utilize resources provided by Management in order to effectively communicate with customers.
Provide information about services and answer customer inquiries.
Maintain accurate and detailed records of customer interactions.
Available to work one Saturday per month (paid overtime) from 8:
00AM-1:
00PM Skills:
Excellent communication skills, both verbal and written.
Strong interpersonal skills to build rapport with customers.
Ability to handle objections and resolve customer concerns.
Proficient in using computer systems and software applications.
Ability to work in a fast-paced environment and meet sales targets.
If you are passionate about taking care of customers and getting them the answers they need, have excellent communication skills, and enjoy engaging with customers and other team members, this is the perfect opportunity for you! Join our dynamic team as a Call Center Agent in our Business Development Center at Pugmire and contribute to our business growth.
Note:
Previous experience in a call center or a role in customer service/hospitality is preferred but not required.
We provide comprehensive training to help you succeed in this position if you are driven and eager to learn.
To apply, please submit your resume and why you are interested in this position.
We look forward to hearing from you! Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Application Question(s):
Can you tell me about a time when you went beyond the expectations at work?
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
00AM - 6:
00PM & One Saturday per Month (Overtime) 8:
00AM - 1:
00PM Duties:
Answer incoming calls with a warm and hospitable personality Schedule Service Appointments for customers calling in for any of the three Pugmire Dealership Locations Answer customer inquiries with a sense of urgency and care Connect customers to appropriate department(s) if/when necessary.
Make outbound calls to customers for business development purposes.
Respond to Incoming Chats and Text Messages within 4 min.
Utilize resources provided by Management in order to effectively communicate with customers.
Provide information about services and answer customer inquiries.
Maintain accurate and detailed records of customer interactions.
Available to work one Saturday per month (paid overtime) from 8:
00AM-1:
00PM Skills:
Excellent communication skills, both verbal and written.
Strong interpersonal skills to build rapport with customers.
Ability to handle objections and resolve customer concerns.
Proficient in using computer systems and software applications.
Ability to work in a fast-paced environment and meet sales targets.
If you are passionate about taking care of customers and getting them the answers they need, have excellent communication skills, and enjoy engaging with customers and other team members, this is the perfect opportunity for you! Join our dynamic team as a Call Center Agent in our Business Development Center at Pugmire and contribute to our business growth.
Note:
Previous experience in a call center or a role in customer service/hospitality is preferred but not required.
We provide comprehensive training to help you succeed in this position if you are driven and eager to learn.
To apply, please submit your resume and why you are interested in this position.
We look forward to hearing from you! Job Type:
Full-time Pay:
$17.
00 per hour Expected hours:
40 per week
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience level:
2 years Shift:
Day shift Weekly day range:
Monday to Friday Work setting:
Call center In-person Office Application Question(s):
Can you tell me about a time when you went beyond the expectations at work?
Experience:
Customer service:
2 years (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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