Utility Billing Specialist/Customer Service
IUC IUC Marietta, GA Marietta, GA Full-time Full-time $16 - $18 an hour $16 - $18 an hour 1 day ago 1 day ago 1 day ago Job Description & related information:
The Utility Billing Specialist/Customer Service Representative is responsible for taking utility (electric, gas, water, sewer) service-related calls.
Call types include billing and payment inquiries, arrangements and extensions, account setup, usage, start/stop service, and utility interruptions.
Healthcare contribution and 401K program are available for fulltime employees.
Eligible to work from home after required training is completed.
All equipment provided.
$75.
00/month remote wi-fi reimbursement.
$25.
00/week transportation reimbursement during training.
Required Skills/
Qualifications:
Experience working in utility billing ideal.
Experience working in Accounts Receivable preferred.
Must have at least 1 year of customer service call center experience.
Must have excellent written and verbal skills.
Must have demonstrated experience with multiple screens/software programs.
Must be able to communicate effectively with individuals at all levels of an organization.
Must be highly organized, and able to multi-task.
Must work quickly and efficiently while following pre-set procedures.
Must have experience using Outlook/MS Office.
Must pass drug and alcohol screenings.
Education and
Experience:
High School Diploma or GED.
50 WPM.
Work Remotely Yes (after required training in Marietta office) Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Work from home Experience level:
1 year Physical setting:
Office Schedule:
Day shift Monday to Friday Supplemental pay types:
Bonus opportunities
Experience:
utility billing experience (gas, power, water):
1 year (Required) Accounts receivable:
1 year (Preferred) Ability to Relocate:
Marietta, GA 30060:
Relocate before starting work (Required) Work Location:
Hybrid remote in Marietta, GA 30060 The Utility Billing Specialist/Customer Service Representative is responsible for taking utility (electric, gas, water, sewer) service-related calls.
Call types include billing and payment inquiries, arrangements and extensions, account setup, usage, start/stop service, and utility interruptions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
The Utility Billing Specialist/Customer Service Representative is responsible for taking utility (electric, gas, water, sewer) service-related calls.
Call types include billing and payment inquiries, arrangements and extensions, account setup, usage, start/stop service, and utility interruptions.
Healthcare contribution and 401K program are available for fulltime employees.
Eligible to work from home after required training is completed.
All equipment provided.
$75.
00/month remote wi-fi reimbursement.
$25.
00/week transportation reimbursement during training.
Required Skills/
Qualifications:
Experience working in utility billing ideal.
Experience working in Accounts Receivable preferred.
Must have at least 1 year of customer service call center experience.
Must have excellent written and verbal skills.
Must have demonstrated experience with multiple screens/software programs.
Must be able to communicate effectively with individuals at all levels of an organization.
Must be highly organized, and able to multi-task.
Must work quickly and efficiently while following pre-set procedures.
Must have experience using Outlook/MS Office.
Must pass drug and alcohol screenings.
Education and
Experience:
High School Diploma or GED.
50 WPM.
Work Remotely Yes (after required training in Marietta office) Job Type:
Full-time Pay:
$16.
00 - $18.
00 per hour
Benefits:
401(k) Work from home Experience level:
1 year Physical setting:
Office Schedule:
Day shift Monday to Friday Supplemental pay types:
Bonus opportunities
Experience:
utility billing experience (gas, power, water):
1 year (Required) Accounts receivable:
1 year (Preferred) Ability to Relocate:
Marietta, GA 30060:
Relocate before starting work (Required) Work Location:
Hybrid remote in Marietta, GA 30060 The Utility Billing Specialist/Customer Service Representative is responsible for taking utility (electric, gas, water, sewer) service-related calls.
Call types include billing and payment inquiries, arrangements and extensions, account setup, usage, start/stop service, and utility interruptions.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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