M-Retail Sales Associate, Bilingual

Company Name:
Metro PCS
Position Type:
MetroPCS provides the freedom and convenience of unlimited, no-annual-contract wireless services on a nationwide 4G network for a flat rate. With MetroPCS, customers get great value and a wide variety of device choices from leading brands. A flagship brand operated by T-Mobile US, Inc. (NYSE: "TMUS"), MetroPCS products and services are available online and across the United States through a network of company-owned stores, authorized dealer locations, and leading national retailers.
Must be fluent and able to effectively communicate in both English and Spanish
Responsible for sales to new and current customers in the MetroPCS Company-owned retail stores.
Customer Service
Greets customers in a timely and positive manner to create a positive sales/buying experience for the customer Identifies the customer's needs and provide information related to MetroPCS products and services
Handles all administrative aspects of the sale including paperwork to establish service, accepting customer payments and filing completed orders Is a knowledgeable expert to the customer
Maintains files of existing and potential customers
Performs sales tracking and related reporting
Store Processes & Procedures
Reads and understands all current and new company policies and procedures and market specific objectives as applicable
Ensures work schedules are followed
Maintains floor stocking levels, displays and help ensure that the store is clean and presentable to customers
High School or GED equivalent
1 year retail sales or customer service experience; experience in the wireless telecommunications industry is preferred Must be proficient in computer skills, POS systems, spreadsheets, word processing
Must be available to work typical retail hours, including weekends and holidays
Must be fluent and able to effectively communicate in both English and Spanish

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