Customer Service Analyst

The Customer Service Analyst will accept, clarify, and log customer interaction and perform routine customer account maintenance updates.
Professional call center phone skills
MS Office proficiency
Background in customer service

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The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.

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