Operations Supervisor

Company Name:
Brunswick
Looking for an Exciting, Full-time opportunity to work in a fun, fast-paced environment!!!! Look No Further! The Brunswick Corporation has over 165 years of being the leader in the recreation and leisure products industry with sales of excess of $400 million.
We are currently in need of a responsible and conscientious individual to be the Operations Supervisor for our Brunswick Zone Austell located in Marietta, GA. This position will be responsible for providing input to the General Manager on all Center operations as well as handling regular counter control duties. This position is the key position in the center operation in the absence of the General Manager.
Duties & Responsibilities:
Performs Counter Control duties as assigned, including lane-to-lane solicitation and special promotions
Assists in hiring decisions and training of new hourly employees
Provides work direction to other employees on required tasks
Ensures guests receive prompt, efficient, courteous service.
Ensures that maximum utilization of lanes and equipment is realized through efficient control of the flow of guests
Handles complaints, using judgment as to which ones to refer to management
Assists management in conducting special events, bowling promotions, etc
Maintains and analyzes required forms and reports for management; updates perpetual records
Assists in preparation of financial records in relation to daily center operation
Ensures appropriate security in the center
Utilizes proper cash handling techniques, per Company procedures
Closes and opens center upon direction of management
Directs work of center personnel and assumes these responsibilities in their absence
Assists in writing performance reviews, scheduling, and maintenance on inventory levels.
Assists in all departments to provided optimum guest service
Embraces S.T.A.R.T (Show Your Smile, Tell Them Hello, Act Enthusiastically, Really Care and Thank Everyone) and applies the concept to all employee and guest interactions.
Embodies and demonstrates the key behaviors associated with the Brunswick Bowling Retail values of guest service, passion for bowling and entertainment, integrity and teamwork.
Requirements:
Excellent guest service and communication skills
Excellent planning and organizational skills
Flexibility with work schedule
High School Diploma or equivalent
Preferred Experience
Retail supervisory experience
Bowling center experience
Schedule:
Full-Time, varied 40 hour shifts per week. Weekends and holiday availabilities are required.
Benefits:
Competitive Hourly Pay
Comprehensive Benefit Package
Career Advancement
Paid Vacation
Discounted Bowling
To Apply: Please visit us at
https://www.brunswickcareers.apply2jobs.com/HVExt/index.cfm?dr=1&fuseaction=mHVExternal.showMinimumAgeSelection
Brunswick Bowling & Billiards is an Equal Opportunity and Affirmative Action Employer
(Minorities/Females/Disabled/Veterans)

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