IT SPECIALIST (CUSTSPT) - TITLE 32
As an IT Specialist (CUSTSPT), GS-2210-11, you will:
Conduct feasibility studies to identify and analyze system failures and analyze data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determine the feasibility of significant modifications vs. replacement to improve reliability. Participate with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. As budget constraints dictate, evaluate alternative means of satisfying user requirements and provide management with the most technically feasible and cost efficient approaches to meet changing needs. Use benchmarks, performance measurement, and evaluation data in conjunction with modeling and simulation techniques in planning for increased capacity and to support additional workloads. Serve as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of unit. Optimize the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Analyze, manage, and direct installation of any new client hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements. Run tests to verify operability and functionality; analyze hardware and software malfunctions to resolve physical and logical processing problems; and recommend acquisition of programs, process or equipment which will resolve operational problems. Provide on-going optimization and problem solving support; continually surveys client system operation to identify potential problems which could lead to loss or serious interruption of service. Oversee and initiate corrective or preventative measures to rectify immediate problems and prevent future occurrences through the CFP. Troubleshoot and diagnose client system failures to isolate source of problems. Manage the assigned IT/communications environment with privileged access at the network level and/or tactical environment for the unit. Plan, coordinate, install, and continuously analyze system design, hardware and software. Develop, recommend, and install solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provide Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Perform system audits to assess security parameters and performance of IA controls within the network environment. Manage the assigned IT/communications environment with privileged access at the network level and/or tactical environment for the unit. Plan, coordinate, install, and continuously analyze system design, hardware and software. Develop, recommend, and install solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provide Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Perform system audits to assess security parameters and performance of IA controls within the network environment. Perform other duties as assigned. Military Grades:
SSG - MAJOR Compatible Military Assignments:
3D0X0, 3D0X2, 3D0X3, 3D1X0, 3D1X1, 3D1X2. GENERAL
Experience:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED
Experience:
Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Estimated Salary: $20 to $28 per hour based on qualifications.
Conduct feasibility studies to identify and analyze system failures and analyze data to determine if trends exist which forecast the need for future replacement or modification of system hardware and software. Based upon the results of studies and the analyses of trends in usage and system problems, determine the feasibility of significant modifications vs. replacement to improve reliability. Participate with operating officials, system users, and others in progress review of established systems to determine the reliability, productivity, and user friendliness of the existing system hardware and software. As budget constraints dictate, evaluate alternative means of satisfying user requirements and provide management with the most technically feasible and cost efficient approaches to meet changing needs. Use benchmarks, performance measurement, and evaluation data in conjunction with modeling and simulation techniques in planning for increased capacity and to support additional workloads. Serve as a focal point for ensuring functionality and operability of the assigned IT/data systems/functions, voice and wireless systems to support mission requirements of unit. Optimize the functionality and performance of hardware and software systems and ensures availability, integrity, efficiency, and reliability of system/functional resources while managing the communications focal point coordination and workload distribution duties. Analyze, manage, and direct installation of any new client hardware or software introduced into the environment to ensure its compatibility with existing architecture, its reliability, and functionality in relation to the organization's business requirements. Run tests to verify operability and functionality; analyze hardware and software malfunctions to resolve physical and logical processing problems; and recommend acquisition of programs, process or equipment which will resolve operational problems. Provide on-going optimization and problem solving support; continually surveys client system operation to identify potential problems which could lead to loss or serious interruption of service. Oversee and initiate corrective or preventative measures to rectify immediate problems and prevent future occurrences through the CFP. Troubleshoot and diagnose client system failures to isolate source of problems. Manage the assigned IT/communications environment with privileged access at the network level and/or tactical environment for the unit. Plan, coordinate, install, and continuously analyze system design, hardware and software. Develop, recommend, and install solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provide Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Perform system audits to assess security parameters and performance of IA controls within the network environment. Manage the assigned IT/communications environment with privileged access at the network level and/or tactical environment for the unit. Plan, coordinate, install, and continuously analyze system design, hardware and software. Develop, recommend, and install solutions and upgrades to ensure availability, integrity, efficiency, and reliability of all components of the assigned system. Provide Information Assurance systems support for all disciplines, ensuring the rigorous application of information security/information assurance policies, principles, and practices in the delivery of network services. Perform system audits to assess security parameters and performance of IA controls within the network environment. Perform other duties as assigned. Military Grades:
SSG - MAJOR Compatible Military Assignments:
3D0X0, 3D0X2, 3D0X3, 3D1X0, 3D1X1, 3D1X2. GENERAL
Experience:
Experience, education or training that has provided a basic knowledge of data processing functions and general management principles that enabled the applicant to understand the stages required to automate a work process. Experience may have been gained in work such as computer operator or assistant, computer sales representative, program analyst, or other positions that required the use or adaptation of computer programs and systems. SPECIALIZED
Experience:
Must have at least 36 months experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. Experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. Experience that required adaptations of guidelines or precedents to meet the needs of the assignment. Experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
- Department:
2210 Information Technology Management - Salary Range:
$67,437 to $87,667 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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